What you can genuinely observe
Competitor analysis done responsibly is largely careful reading of public information.
- Search-topic overlap — the subjects where you and they are both relevant
- Competing pages — which of their pages addresses the same need as one of yours
- Content gaps — customer questions they answer and you do not
- Observable website structure — how their site is organised, and how easily a key page is reached
- Publicly observable search presence — where they visibly appear for terms you care about
- Changes worth investigating — new sections, new services, changed emphasis
- Opportunities they do not address — needs, locations or questions nobody is covering well
What you cannot see
Being clear about this protects you from paying for confidence rather than information.
- Their Google Analytics — actual visits, engagement and conversions
- Their Google Search Console — real impressions, clicks, queries and positions
- Their sales, enquiry volumes, margins or customer value
- Their internal strategy, plans or marketing budget
Estimated competitor traffic is modelled, not measured. It can be useful for rough comparison; it is not a fact about their business and should never be reported as one.
How to run a useful comparison
The output should be a short list of things to improve, not a large report. A comparison you cannot act on has cost you time for nothing.
- Choose real competitors — businesses a customer would genuinely consider instead of you, not the largest names in your sector.
- Pick the handful of topics that matter commercially to you, rather than trying to cover everything.
- For each topic, find your best page and their best page, and read both as a customer would.
- Note what their page answers that yours does not, and where yours is stronger.
- Check how easily each page is reached from their home page, and how clearly it explains the offer.
- Look for whole questions or locations neither of you covers properly.
- Write down the three or four gaps that would most plausibly matter to your customers, and stop there.
Reading a competitor's business model before copying it
A competitor's choices reflect their model, not universal best practice. A national supplier with a warehouse, a local service business with three staff and a subscription product have genuinely different sites for genuinely good reasons.
Before adopting something because a competitor does it, ask whether their constraints resemble yours. Copying structure from a business with a different model is one of the more expensive mistakes available.
Using competitor evidence to interpret your own
The most valuable use of competitor evidence is context. Your own account cannot tell you whether a fall is specific to you.
If your visibility on a topic declines while several competitors are visibly more present, that is worth investigating. If the whole category looks quieter, the likely explanation is demand, and redesigning a page in response would be the wrong reaction. Same numbers, different conclusion, purely because of context.
Keeping it honest
Comparison should sharpen your decisions, not produce a narrative. Two habits keep it useful: label every figure with where it came from and whether it was observed or estimated, and write down what would change your mind before you go looking.
Where Insyte fits
Insyte lets you add the competitors you care about and also surfaces competitors it has discovered from shared search evidence, so the list reflects reality rather than assumption. Discovery itself does not cost credits.
A competitor report compares against the competitor's own public website in the relevant market and records where evidence is insufficient rather than filling the gap. Insyte does not claim to see a competitor's private analytics or internal strategy.
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